Company Information | Corporate Responsibility | Careers at Redrow

The Buying Process

Help all along the way

From now on the Redrow team will look to make sure life runs as smoothly as possible for you.

Our sales consultant will be in touch with you on a regular basis to let you know how everything is progressing.

But of course, if you have any questions you would like to ask in the meantime, please do not hesitate to telephone our sales consultant at the development marketing suite who will do his /her best to help.

If at any stage during the process of buying your new home you are not satisfied with the service received, please contact the Sales Director or Managing Director, details of which are provided to you within our letter following reservation.

The most reassuring choice you can make

Quite simply, you could not have made a better choice than a beautiful, new Redrow home. As one of the UK's largest housebuilders, we believe our success comes down to one key fact: we listen to what our customers want.

That is why, from the moment you step into a Redrow showhome, everything feels just right. The location of the kitchen, the position of the windows, the layout of the bathroom, it is all down to thoughtful design based on thorough customer research.

Your new home will benefit from the 10 year Buildmark Cover from the NHBC, or equivalent. The full extent of this cover provided is defined within your own Buildmark Cover document which you will receive from us, through your solicitor, during the conveyancing process. An example of the policy cover document is available from our sales consultant and remember the cost of this cover is incorporated within the price of your new home.

Redrow quality - it's all in the detail

Rest assured, for quality of home and quality of life, you cannot make a wiser choice than Redrow.

  • Redrow has very carefully chosen the location of your new home
  • Your Redrow home will be built using quality materials
  • Your kitchen units will be high quality and come in a variety of finishes
  • Your choice of tiles for both kitchen and bathrooms have been specially selected to complement the quality interior of your home
  • Desirable features, such as utility rooms and en-suites, come as standard in the majority of Redrow homes
  • Double-glazing, insulation and efficient heating ensure that Redrow houses are more energy-efficient than older houses of comparable size
  • Your new Redrow house will have smoke alarms fitted as standard to comply with the latest regulations and for your complete peace of mind
  • Wiring/electrical installations are designed and fitted to modern specifications and regulations, and properly tested
  • Redrow's landscaping expertise and our care for existing trees have earned us many accolades, including 51 awards for landscaping in the last 5 years alone

Note:Customer Choices and Options are dependent on build stage. Please refer to our sales consultant for further information.