Frequently Asked Questions

Why can't I see all locations in the Redrow search?

Redrow only show the locations where we are currently building new developments.

 

My search, includes a lot of properties around my area?

When you search for an area the radius is set at a default to 30 miles.  Simply reduce the area to closer match the area you require.

 

What are the benefits of creating a 'My Redrow' account?

By registering with My Redrow you can not only save your favourite properties and developments into your own personal area, but be the first to hear about any future offers from Redrow.

 

How do I sign up to 'My Redrow'?

Simply click on My Redrow at the top of the page in the main navigation.  To create an account you will need to have a valid email address.

 

I have forgotten my password.  What do I do?

You can go here to request a new password. Just enter your email address and if the email address exists on our system, we will send you an email with a forgotten password link.

 

Which web browsers do you support?

We support the following browsers. Earlier/Other versions may work correctly, however we recommend the ones below to get the most out of our website:

Internet Explorer 8 or higher

Firefox 3.6 or higher

Safari 5 or higher

Chrome 8 or higher

 

I have received an error page. What do I do?

We are emailed every time there is an error so that we can investigate the issue as quick as possible.  If you would like to email us to ensure we have received the error, please email website@redrow.co.uk.