When Debbie Westwood touched down at her latest Redrow development in Harrogate she had one goal in mind – to make it a success.
And while her aim was a challenge – “it was then a rugby field with the posts still up” – the 51-year-old from Pontefract has done just that, and more.
With her perfect (sales) pitch Debbie has helped make Devonshire Gardens in Harrogate, one of Redrow’s best-performing locations – and scored the award of Yorkshire Sales Consultant of the Year to boot!
“And I am so delighted,” says Debbie. “To win the award was something I had not expected at all but it is wonderful to have.
“I enjoy doing my job and doing it well. I want to make sure that customers who buy Redrow homes are delighted with their purchase. It is a big responsibility to ensure house hunters know exactly what they are getting, especially when they are buying off-plan.
“Watching a rugby field being turned into a housing development, and then into a community as people move in, is just a joy and something which gives me a huge sense of achievement and pleasure. So to win an award while doing that is great.”
Devonshire Gardens is being built on the former ground of Harrogate Rugby Club, in Claro Road, after the club relocated to new, bigger and better facilities in Rudding Park Lane.
Debbie has been at Devonshire Gardens since it was launched in June 2015 and with Redrow for 14 years after working in recruitment. She sees her role as a “journey” on which she and the buyer go, from seeing the house to securing the purchase and providing care before and after they move in.
“And above everything I treat everyone the same,” says Debbie.
Patsy Aicken, sales director, for Redrow Homes (Yorkshire) confirms: “Apart from her excellent sales record, Debbie’s customer service skills are second to none. She really looks after her customers and follows everything through. She adds a lot of value to the team and epitomises what Redrow is all about – a quality product, quality service and a quality sales consultant to match.
“Indeed such is Debbie’s level of experience, keen eye and attention to detail that we regularly call on her to help us when training and motivating new sales staff. That’s why she is so very deserving of this award.”
Devonshire Gardens has a range of three, four and five-bedroom homes currently available from £297,950 in the spa town which has regularly been declared one of the ‘happiest places to live’ by Rightmove.
For more information call 01423 582913 or visit www.redrow.co.uk/devonshire
. Alternatively, visit the show home and sales centre from 10am to 5.30pm, Thursday to Monday inclusive.
Established more than 40 years, Redrow Homes is one of the UK’s leading house builders, with a £1.4 billion turnover and building more than 4,700 homes in 2015/16 financial year.
Operating across England and Wales, there is a strong emphasis on providing high quality homes in prime locations and its housing ranges feature designs to suit all lifestyles:
• The Heritage Collection combines traditional looking, ‘Arts & Crafts’ influenced exteriors with bright, modern, high specification interiors.
• The classically styled Regent Collection features Georgian inspired street scenes and architecture.
• Redrow has also launched a new brand of contemporary homes in Abode, which boast open plan layouts with streamlined kitchen, dining and lounge areas, high specification wet rooms and outdoor living space.
Redrow also creates exclusive bespoke developments in both rural and urban locations. The company has won numerous awards over the years, including, most recently, the Gold Award for Best Large Housebuilder at the What House? Awards 2015 and 2014, Best House Design at the Sunday Times British Home Awards 2015 and the 2014 Building Awards Housebuilder of the Year. Its ‘My Redrow’ online tool won the overall Customer Engagement category at the 2013 Peer Awards for Excellence. Web: www.redrow.co.uk