Chorley duo's hard work rewarded during 'year like no other'
Paul Fishwick and Leonie Sharrock have earned the top titles as Lancashire’s Sales Consultant of the Year and Customer Service Employee of the Year respectively.
The awards are celebrated every year and took place virtually this year to ensure those who have excelled in their customer facing roles still gained deserved recognition.
Paul, 34, has been with us for nine years and won Sales Consultant of the Year after beating off stiff competition from sales colleagues at developments across Lancashire, Greater Manchester and parts of Merseyside.
“Before I worked at Redrow, I worked in estate agency sales but I made the switch to new homes because it’s much more personal and allows me to develop really strong bonds with our customers,” Paul said.
“Taking them through from that first enquiry to the day when they get their keys is the most rewarding thing about my role,” says Paul.
Paul has most recently been working across two developments, Worden Gardens in Leyland and Willows Green in Clayton-le-Woods.
He added: “The last year has been a challenge to say the least. However I’ve remained positive to ensure I could make Worden Gardens, and more recently Willows Green, a success. Winning this award is a huge personal achievement and it’s good to feel that my hard work has been recognised.
Customer Service Employee of the Year Leonie Shorrock, 35, has been with us for five and a half years.
After completing a degree in Deaf Studies and Linguistics, Leonie worked within the deaf community before she joined Redrow as a customer service coordinator. She was promoted to the role of customer service manager in 2019.
She said: “I work within such a strong and hardworking team so I’m incredibly honoured and proud to have won the award. The last year is one we’ve all had to adapt to, but our priority has been ensuring we have kept in regular contact with our customers to reassure them that we are here to support them.”
Claire Jarvis, managing director at the Buckshaw Village-based Lancashire division said: “Both Paul and Leonie are such a positive, hardworking and dedicated members of the team and so deserving of these awards. They have risen to every challenge put in front of them and deliver an outstanding level of service to our customers. Their commitment to the business has shone though over the last year.”