Teamwork and a passion for new homes have helped a former forklift driver lift the title of sales consultant of the year.
Carole Jarvis received the award from Redrow Homes (Midlands) for her role in selling homes at the popular Pennine Grange development in Tamworth. Now with the final phase on sale, she’s moved to pastures new, selling homes at Cawston Meadows near Rugby.
News of the award was announced at Redrow’s annual sales conference.
“I just sat there shocked when they called my name out and everyone was saying ‘it’s you, it’s you’ and I couldn’t get up,” Carole laughed.
“It was a really nice surprise and a great feeling.”
“I started out as a forklift driver but then I bought a new house and thought I could sell them and so had a career change,” Carole explains.
She worked for a number of housebuilders before joining Redrow five years ago.
Modest about her achievement, Carole said: “I’m passionate about my job and love Redrow. Everyone cares and we all work as a team – the sales consultants, the site managers and everyone on site. The teamwork is the most important thing and means that we receive good customer feedback.”
Carole and her husband have bought four homes over the years, most recently downsizing from the four-bedroom property they bought as a new build to a three-bedroom home in Burton upon Trent.
“When we bought our first home we didn’t have a clue about buying a property but we had a financial advisor who was very helpful and gave us lots of guidance,” Carole explained.
“I want to share my knowledge and tell people about the product and help them buy a brand new home. I like dealing with customers and making them feel special. Redrow’s Heritage Collection is second to none. I’m happy with the product and if I didn’t believe in it I would have a problem selling it.”
Cawston Meadows offers a choice of four and five-bedroom homes, with current prices from £469,995. The first properties will be ready to move into from the summer.
The sales office at Cawston Meadows is open daily from 10am to 5.30pm with the show homes soon to open.
Established more than 40 years, Redrow Homes is one of the UK’s leading house builders, with a £1.4 billion turnover and building more than 4,700 homes in 2015/16 financial year.
Operating across England and Wales, there is a strong emphasis on providing high quality homes in prime locations and its housing ranges feature designs to suit all lifestyles:
• The Heritage Collection combines traditional looking, ‘Arts & Crafts’ influenced exteriors with bright, modern, high specification interiors.
• The classically styled Regent Collection features Georgian inspired street scenes and architecture.
• Redrow has also launched a new brand of contemporary homes in Abode, which boast open plan layouts with streamlined kitchen, dining and lounge areas, high specification wet rooms and outdoor living space.
Redrow also creates exclusive bespoke developments in both rural and urban locations. The company has won numerous awards over the years, including, most recently, the Gold Award for Best Large Housebuilder at the What House? Awards 2015 and 2014, Best House Design at the Sunday Times British Home Awards 2015 and the 2014 Building Awards Housebuilder of the Year. Its ‘My Redrow’ online tool won the overall Customer Engagement category at the 2013 Peer Awards for Excellence. Web: www.redrow.co.uk.