Hartford chosen to debut Redrow's paper-free customer experience suite in North West
We’re set to unveil a new-generation customer experience suite at Weaver Park, in Hartford.
In what’s believed to be an industry first, we’ve removed paper from our sales centres, opting instead for a digital-led offering, combining the knowledge and expertise of sales teams with market-leading technology.
Area sales manager Caroline Thompson-Jones said:“Our brand-new customer experience suite provides an exciting, fresh new space to communicate with customers at every stage of their journey.
“These spaces aren’t just about selling homes; they offer customers an end-to-end hub from reservation to post moving in.
“The suite has screens throughout, providing information about place, local community, and sustainability – all aspects of finding a new home that customers have said are important.”
The suite is designed for buyers at all stages of their journey from their first visit to the development through to post-completion, it also includes space for existing homeowners to meet customer service teams.
Appointments can be booked via the online members’ area of redrow.co.uk – My Redrow – and, based on the information provided, visitors to the customer experience suite are greeted by a personalised digital welcome message.
Weaver Park is well placed, in the historic village of Hartford, a beautiful area of Cheshire formerly known as Vale Royal. Just outside Northwich, the village enjoys excellent local facilities, yet retains that essential Cheshire charm that makes locations like this so popular and sought after.
Current availability at Weaver Park includes the four-bedroom detached Stratford, priced from £385,995. This popular family home has an attractive double height bay window, which floods the lounge and main bedroom with light. It has a spacious open-plan kitchen, dining and family area overlooking the rear garden, as well as a separate lounge, and the main bedroom has an en-suite.
With the new Weaver Park customer experience suite and show homes open, our neighbouring development, Water’s Reach will be closing its sales area in January 2022 for a similar makeover. Sales enquiries for both developments should be directed to the sales team at Weaver Park. For further information see www.redrow.co.uk/weaverpark or call 01606 369800.