The only way is up for sales consultant, Emily Bexon, after she takes home our coveted Sales Consultant of the Year title for the North West.
For Emily, who lives in Nantwich, it’s a reflection of her sales success at Woodford Garden Village, in Woodford, Cheshire.
The awards, which we celebrate yearly, were done virtually this year and recognise those who have excelled in their customer facing roles in each of our 14 divisions.
Coming from a background of working in the luxury holiday market meant Emily was already well-versed at selling an aspirational product.
“The holidays were really luxurious, much like the homes that I sell for Redrow at Woodford Garden Village. And many of the skills I developed working in travel were transferable to my current role. I understand how important it is to listen to customers and really work to the best of my ability to help them purchase their dream home,” says Emily.
Emily says that since she started with us in 2018, she has had her eyes set on winning the title.
“A few of my family members also work in the housebuilding industry so to be able to say I’ve won this award doesn’t just make me proud - my family know how much it means too.”
Being named one of our top sales consultants is based on a number of factors, including sales performance against targets, customer feedback and positive achievement of online reservations and Help to Sell transactions, where customers use our services to sell their existing property.
Emily says the past year has been challenging for everyone but she has worked hard to manage her customers’ expectations when their homes were inevitably delayed due to Covid lockdowns and the need for social distancing in the construction process.
“I really believe that customers appreciate you being honest with them from the outset and by keeping them informed as much as possible they have been able to plan ahead and again look forward to their new home being ready.”
Emily has been described by her team as a highly committed individual who has a great relationship, not just with the customers but also the construction team on site.
Interim sales director, Simon Bennett says: “Emily plays a large part in the success of our flagship development Woodford Garden Village. You can see her work is appreciated by the customers and that is truly what matters. Emily is also great with ideas and is an amazing asset to our wider sales team.”
Career-wise, Emily would love to progress up the ladder and has her sights set on becoming a senior sales consultant next.
“Being given a role with more responsibility would also prepare me to one day become an area sales manager,” she adds.
Emily is now looking forward to getting married this year after having her wedding postponed in 2020 due to Covid and is planning to honeymoon in South Africa, Dubai and The Maldives.
Meanwhile she continues to sell homes at Woodford Garden Village, where we currently have two different outlets open. Anson Meadows features three and four-bedroom homes from £380,995, while The Courtyard is a selection of luxury two-bedroom apartments from £364,995. Larger four and five-bedroom detached homes are coming soon.
To find out more about a rewarding career with us visit: www.redrowcareers.co.uk
