1. Terms and Conditions

1.1. The Website is operated and owned by Redrow Homes Limited (Company Number 01990710) a company registered in England and Wales whose registered office address is Redrow House, St David's Park, Ewloe, Flintshire, United Kingdom, CH5 3RX, VAT number GB372322276. Redrow is a brand of Barratt Redrow plc (Company Number 00604574) a company registered in England and Wales whose registered office is at Barratt House, Cartwright Way, Forest Business Park, Bardon Hill, Coalville, Leicestershire, LE67 1UF, VAT number GB633481836.

1.2. PLEASE READ THESE TERMS AND CONDITIONS (THE "TERMS") BEFORE ACCESSING AND/OR CONTINUING TO USE THE REDROW WEBSITE (THE "WEBSITE") AS THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS WHEN USING THE WEBSITE.

1.3. Reference to ‘you’ or ‘your’ means the user who is accessing the Website, App or Services.

1.4. These Terms constitute a legally binding agreement between you and Redrow and Redrow recommend that you download and store a copy of these terms for future reference.

1.5. By using the Website, you agree to comply with and be bound by the Terms in consideration of which Redrow provides you with access to the Website.

1.6. These Terms include other terms via hyperlinks, which are incorporated by reference in these Terms. Any reference to the incorporated terms shall be deemed to form part of these Terms including the Privacy Policy and Cookie policy. Your continued use of the Website signifies your accepted of the incorporated terms including the privacy policy and Cookie policy.

1.7. If you do not agree to these Terms of Use, you must not use the Website.

1.8. These Terms do not affect your statutory rights or your legal rights as a consumer.

2. Intellectual Property

2.1. The copyright and all other intellectual property rights in this website (including but not limited to all database rights, trademarks, service marks, trading names, text, graphics, code, files, links and other materials ("Content"). published on it) belong to Redrow or by third parties and licensed to Redrow. Redrow does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. All rights are reserved.

2.2. Redrow grants you a limited right to access and use the Website and our services, and retrieve, display and print content pages, for your own personal, non-commercial use and to the extent necessary for use of the Website and our services only. For the avoidance of doubt, you acquire no rights or licences in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms. Redrow reserve the right, in our sole discretion and without notice to you, to terminate your licence and to prevent future access by you to this Website.

2.3. Subject to any restrictions or obligations contained in these terms, for personal use you may download material from this where Redrow provide an option for you to do so. However, you must not copy, transmit, modify, republish, store (in whole or in part), frame, pass-off or link to any material or information on or downloaded from this Website without Redrow’s prior written consent and/or in circumstances where Redrow has provided the functionality to share information where the scope of the date will be determined by Redrow.

2.4. In accessing and/or registering on the website, Redrow is providing you with access to use the website and its services. You do not have any ownership rights for the website and its services and you must not transfer use of the website and its services to anyone else.

2.5. You should notify Redrow in writing promptly upon becoming aware of any claim that the Website or any of the contents of the Website infringes any copyright, trademark, or other contractual, statutory or common law rights of any party.

2.6. The font utilised on the Website is licensed to Redrow from The Type Founders, LLC dba Mark Simonson Studio. By accessing the Website you understand and agree that you do not have a licence to use, copy modify, transfer or utilise the Website’s font in any way.

3. Registration and Acceptable Use

3.1. To gain full access to details and services on the Website you will be required to register (free of charge). You can gain limited access to the Website by continuing as a guest but you should adhere to the acceptable use provisions in the same way as if you had registered with the Website. The website is intended for people who are at least 18 years of age.

3.2. The registration process is conducted via Microsoft Azure. You will be redirected to Microsoft Azure which has separate terms and conditions and privacy notice which apply to the registration process [link to Microsoft Azure terms and conditions and privacy notice].

3.3. Your registration and continued use of the Website following registration will confirm your acceptance of Microsoft Azure’s terms and conditions.

3.4. You must warrant that the details you provide on registration are true, accurate, complete and you are solely responsible for keeping your account details up to date. You must create a password when you register and you are solely responsible for keeping your password protected and confidential and take reasonable steps to prevent unauthorised access to the Website. Any use of the password by other person with be deemed to be authorised to act as your agent for the purpose of accessing the Website and/or its services. You should notify Redrow in writing promptly upon becoming aware of any to or use of the Website.

3.5. Upon registration you will be provided with the opportunity to opt-in to receive marketing communications from Redrow and its group companies or third parties if necessary. You can manage your communications subscription preferences and favourites via the Website. For information on how Redrow deals with your data please see Redrow’s privacy notice.

3.6. You must not misuse our system or this Website, in particular, you must not attempt to gain unauthorised access to the Websites or its server, circumvent security or otherwise disrupt the operation of our system and this Website, or attempt to introduce viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

3.7. Redrow may disable any account or password with or without cause at any time and your access to the Website will be revoked, including if Redrow believes in its reasonable opinion you have failed to comply with any of the provisions of these Terms.

3.8. In the event that you complete a form or submit an enquiry, your personal information will be processed in accordance with our Privacy Policy. Such forms should be completed with true and accurate information and must not contain any material which is obscene, offensive, hateful, discriminatory, unethical, immoral or inflammatory; or contain any material which potentially infringe the intellectual property rights of a third party. Misuse of the forms may result in Redrow terminating your account. At any time without notice or without reason, Redrow reserve the right to remove any content that you upload to the Website.

3.9. Any opinions expressed in a subsequent email in response to a form, enquiry or an express of interest are those of the individual and not necessarily the Company. All sent emails are to be treated entirely confidentially and solely for the use of the intended recipient. If you receive an email but are not the intended recipient, please note that any form of distribution, copying or use of the erroneous communication or the information contained therein is strictly prohibited and may be unlawful. If you have received an email in error, please notify Redrow immediately. All reasonable precautions have been taken to ensure no viruses are present in sent emails. Redrow and its subsidiary companies cannot accept responsibility for loss or damage from the use of an email or attachments and recommend that you subject all emails to your own virus checking procedures prior to use.

3.10. You can terminate use of the Website at any time by not accessing the Website. Redrow can terminate your registration without cause or without notice. Upon termination, your access to the Website may be limited and you may not have access to certain features and services of the Website..

3.11. Requests for information about how long your data and/or information is kept or any other enquires about Data Retention should be addressed to Redrow’s Data Compliance Team by email at DPO@redrow.co.uk.

4. Disclaimer and Liability

4.1. The Website (including all content on it) is provided by Redrow on an "as is" and "as available" basis and Redrow make no representations, guarantees or warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) including without limitation, warranties as to quality, suitability for any purpose, compatibility, reliability, accuracy, completeness, timeliness, access or use. Redrow accept no responsibility or liability and make no representations, guarantees, or warranties that the Websites will be secure, operate continuously, without interruptions or be fault-free or error-free or free from bugs or viruses or worms or "Trojan horses. It is your responsibility to evaluate the quality, suitability, accuracy, completeness and reliability of our Websites and any information or content contained therein. Further, you are solely responsible for the compatibility with the Website and security of your computer and/or device. Redrow may need to make the Websites unavailable with or without notice to carry out maintenance or upgrade work. Redrow accept no liability for any interruption or loss of service.

4.2. Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

4.3. You acknowledge that your use of the Website, including the Content is at your own risk and for personal and domestic use only. If you are dissatisfied with the Website, the Terms or any or the Content your sole remedy is to discontinue use of the Website.

4.4. Save in respect of fraud and of personal injury or death to the extent it results from Redrow's negligence, in no event will Redrow be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits or any other business loss, corruption of data, use of, or inability to use, the Website, or use of or reliance on any content displayed on the Website, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if Redrow has been advised of the possibility thereof.

4.5. Redrow will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your equipment, programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.

5. Indemnity

5.1. You agree to indemnify, defend, and hold harmless each of Redrow, its employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of Redrow, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against Redrow, its employees, representatives, suppliers, or agents is based on or arises in connection with:

• 5.1.1. your use of the Website or Services;
• 5.1.2. any breach by you of the Terms;
• 5.1.3. a claim that any use of the Website or Services by you infringes any intellectual property rights of any third party and/or any licences including the font licence, or
• 5.1.4. a claim that any use of the Website or Services by you infringes any intellectual property rights of any third party, or
• 5.1.5. is libellous or defamatory, or otherwise results in injury or damage to any third party;
• 5.1.6. any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website or Services by you; or
• 5.1.7. any misrepresentation or breach of representation or warranty made by you.

5.2. References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay Redrow, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.

5.3. No waiver by Redrow of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by Redrow of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

6. Changes to the Website

6.1. Redrow may occasionally modify the Terms, change the content of the Website or suspend or discontinue using an aspect to the Website. Any changes will be posted on our Website or will no longer be accessible by you. Your continued use of our Website after posting will constitute your acceptance of, and agreement to, any changes. Accordingly, please continue to review the Terms whenever accessing or using the Website. If at any time you do not wish to accept the Terms and/or a change or modification, you must not use the Website.

7. Product Specification

7.1. The content on our Websites provided for general information and interest only and should not be relied upon for any commercial transaction or similar use. Any specifications, illustrations, plans, features, materials and/or dimensions contained in the Website are for information purposes only and are examples and//or approximations which may differ from plot to plot and region to region. Detailed plans and specifications are available for inspection upon request form a Redrow Sales representative. You should check plot availability and your individual specifications prior to making a reservation at the relevant Site office. Neither Redrow or its subsidiaries can accept contractual responsibility for your reliance on the information contained on the Website.

8. Links to Third Party Website

8.1. Links to third-party websites or pages to which the Website is linked are for information only and have not been reviewed by Redrow. Redrow has no responsibility for the content of these websites or pages linked or linking to this Website, and Redrow accepts no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location on any linked websites. Any access to Links to third-party websites or pages via this Website, are conducted entirely at your own risk

9. Competition Terms and Conditions Final

9.1. Redrow may occasionally run competitions and promotions via the Website. Separate terms and conditions will apply and if applicable, the relevant terms and conditions governing such competitions and promotions will be uploaded on to the Website. Entry into the terms and conditions will denote that you have read, understood and accepted the terms.

10. Incentives Terms and Conditions

10.1. There may be applicable incentive and other campaigns or options available (‘Incentives’).

10.2. Separate terms and conditions will apply and if applicable, the relevant terms and conditions governing such Incentives will be uploaded on to the Website or provided via MyRedrow or to your appointed legal representative or alternatively information will be available in the relevant Sales office.

11. General

11.1. The headings in these Terms of Use are solely used for convenience only.

11.2. Nothing in these Terms of Use shall be construed to create a joint venture, partnership, or agency relationship between you and us, and neither you or Redrow shall have the right or authority to incur any liability, debt, or cost, or enter into any contracts or other arrangements, in the name of or on behalf of the other.

11.3. This agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

11.4. If there is an inconsistency or conflict of terms, these terms and conditions shall prevail.

11.5. The Terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English courts.

11.6. If any provision or part-provision of this agreement is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of this agreement.

11.7. You may not assign or delegate any or all of your rights or obligations in these Terms of Use. Redrow may assign this Agreement at any time without notice to you.

11.8. All notices or communications to Redrow should be provided in writing to:

Redrow Homes Limited
Redrow House,
St. David's Park,
Ewloe,
Flintshire,
CH5 3RX