What to expect in your first year in a new-build home

Your first-year timeline and checklist

We’ve created a first-year checklist with things you may want to consider as you move into a new home.

Move-in week

• Record meter readings

• Register your appliances and utilities

• Make a note of any immediate issues for your snagging list, and report any damage within seven days of the legal completion date

First month

• Monitor ventilation and condensation levels – keep trickle vents open throughout the year to improve air flow

• Keep your heating consistent, as sharp changes can slow the drying process

• Report any snags through the correct channels

Months 2–6

• Keep an eye on shrinkage cracks in plaster as your home dries out

• Check doors and windows for alignment as frames naturally adjust

Months 6–12

• Most drying-out should be complete

• Plan for decorating

Snagging: what to look out for

Snagging usually refers to minor issues that you notice pre-completion or post-move-in. Some typical snags include:

• Marks on paintwork or missed areas

• Loose door handles or stiff hinges

• Small cracks in plaster caused by natural shrinkage

• Minor gaps in sealant

• Doors needing adjustment as the frame settles

Snagging should be reported to your homebuilder, so they can schedule the necessary work.

Warranties

Your new-build home usually comes with warranties and insurance policies designed to give you peace of mind. NHBC is the most common provider, but each has its own timescale and covers different things, so you’ll need to refer to your warranty documents for specific information.

Builder warranty (0-2 years)

During the first two years, your homebuilder is typically responsible for most issues related to build quality, fixtures and fittings, and the internal finish of your home. Check with your developer for specific information on your home’s warranty and insurance policy.

Some common issues that may arise during this time include:

• Joinery problems, such as misaligned doors that don’t close smoothly or gaps around skirting boards

• Plumbing and heating system faults

• Electrical issues

• Shrinkage cracks in internal plaster

NHBC warranty and insurance policy (3-10 years)

After the initial two-year homebuilder warranty ends, your new home may be covered for up to a further eight years by an NHBC warranty & insurance cover (or equivalent). This typically covers more significant structural issues in the following areas:

• Foundations

• Load-bearing walls

• Roof structure

• Floors and staircases

• Specified external elements, like chimneys

The ‘settling’ period

Most new homes are built using materials which naturally contain moisture. As they dry, small movements occur, which is a normal process known as ‘settling’. It can take up to two years for the settling period to be over, so it’s recommended to wait before decorating.

Interior settling

Some signs of settling inside your new home may include:

• Hairline cracks in plaster

• Slight gaps between skirting boards and walls

• Doors that need minor adjustments

These are expected and usually not signs of any structural concern. If you’re unsure, contact your housebuilder.

Exterior settling

Outside, you may see:

• Soil settling in newly landscaped areas

• Variations in surface levels and finish over time

• Ground or topsoil compacting over time

Running your home efficiently

Here are some tips you can follow to help your home run efficiently, assist the drying-out process and potentially reduce the risk of damage during the first year and beyond:

• Keep a steady indoor temperature using your home’s thermostat

• Use extractor fans and open windows when cooking and showering to reduce condensation

• Leave trickle vents open to improve airflow

• Try to avoid blocking radiators or vents with furniture to allow heat to distribute evenly throughout the space

When to contact your homebuilder

Get in touch with your homebuilder if you notice:

• Significant cracks (more than 2mm wide)
• Persistent leaks
• Electrical issues
• Problems with heating or hot water
• Faulty windows or doors
• Anything not functioning as intended

If something seems unusual, it’s always better to ask.