With an ethos of developing our team from within, we’ve appointed several staff across our Lancashire customer service, sales and technical departments to new roles, while one team member has celebrated 25 years with the company.
After purchasing a one of our homes in 2014, Tom Phillips, 30, was so impressed with the service he received he went on to pursue a career with us.
“At the time there was a job opening for a sales consultant. After two and a half years I was ready to progress but also due to family life I wanted to move away from working every weekend to obtain a work life balance,” said Tom, who lives in Widnes.
Since 2018 Tom has worked his way up the ladder and has recently been appointed customer service manager where he will be responsible for looking after developments and customers, completing quality inspections, home previews and courtesy checks.
There have been two promotions within the sales team. Ash Turner is now area sales manager, and will look after a number of developments across Lancashire including those in Worden Gardens in Leyland, Sycamore Manor in Chorley and The Grange at Yew Tree Park in Burscough.
Twenty-nine-year-old Ash, who took a break from his career with us to teach history, will now manage a large team of sales consultants.
“As much as I loved teaching, it wasn’t for me, and I was given the opportunity to come back in October 2019,” said Ash, who lives in Eastham.
“I worked as a sales consultant throughout lockdown, and then gained a promotion to trainee area sales manager in September 2020 – so it was well worth coming back!”
Rebecca Hornbuckle, who will celebrate 10 years with us this summer, has been promoted to marketing manager.
“My new role involves managing the marketing for the division, which includes working closely with our agencies for advertising and PR to drive leads and enquiries to our developments,” said Rebecca, 28, from Chorley.
“I am also responsible for coordinating the setup of new developments including the fit outs of customer experience suites, show homes and signage, organising launch and promotional events and managing the website and social media content.”
Pete Cox, from Bury, has been appointed chief quantity surveyor and will now be using his experience to support and develop newer members of the commercial department.
“I will also be responsible for the team’s monthly valuation exercises and looking to develop the relationships with our supply chain, which will consist of looking after our current subcontractors whilst encouraging growth with new trades,” said Pete, 43.
“I will be looking to continue improving inter departmental working, which has so far been excellent.”
In addition to the promotions, Paul Aaron, 54, has received a long service award, and celebrates 25 years as an employee.
Paul, began working on site in 1992 as a joinery sub-contractor, soon becoming an assistant manager and site manager. Paul now works as an area construction manager.
“The business today is very different place with iPad's mobiles and computer build programs,” said Paul.
“Health and safety has moved on and there is much more focus on the customer and quality of finish.
“Redrow has supported me through my career and in return I work to empower other site teams to create great places to work and live.”
Claire Jarvis, managing director for Lancashire said: “These promotions are all great examples of Redrow’s commitment to valuing people, by nurturing talent and helping staff to develop new skills and further their careers.
“May I congratulate them all on their promotions and to Paul for receiving his long service award. They are all thoroughly deserved.”
To find out more about career opportunities with us, go to www.redrowcareers.co.uk; for information on our new homes in Lancashire visit www.redrow.co.uk/lancashire
