Help & Support
Our customers are at the heart of everything we do and we want you to enjoy a better way to live in your new Redrow home. We’re always on hand to help, every step of the way.
We're here to help
We want to make it as easy as possible for you to buy your dream home. Once you decide to buy, we will give you a dedicated customer support team. This team will include members from Build, Sales, and Customer Services, who will help you through the whole process.
We will always be on hand to give you the best possible advice and to help take away the stress at every stage, giving you all the information you need about your new home.
We will provide regular updates on your build's progress and keep you informed about the legal side from reservation to completion. We’ll even help you to choose the fixtures, fittings and exciting optional extras that make a house a home!
If you have any questions at all, just pick up the phone. Your Sales team will be ready for your call.
At Redrow we believe that customer service shouldn’t come to an end just because you’ve completed your purchase. We are here for the extent of your warranty, helping in any way we can.
Homeowner Support
At Redrow we aim to provide you with great customer service and support. If you have a question we're here to help.