New Homes Quality Code

We put our customers at the heart of our business. We do this by following the New Homes Quality Code, as well as our own Customer Charter.

The relevant code for your home purchase depends on when you reserved your home.

Please select the correct code below to find out more.

When did you reserve your home?

If you reserved your home on or after 2nd March 2026, please visit the link below:

If you reserved your home before 2nd March 2026, please visit the link below:

Homeowner Support

Sales Expert Anna Mellor

At Redrow we aim to provide you with great customer service and support. If you have a question we’re here to help.