Facing heating or hot water issues? Discover simple, effective troubleshooting tips to get you system back on track and restore comfort to your home.

 

Boiler troubleshooting

Having trouble with heating and hot water can be a real issue, disrupting your daily routine and making getting ready in the morning even more difficult! However, luckily, you can often fix lots of common problems with heating and hot water with just a few simple checks.

Of course, sometimes you may need to call out a heating engineer to take a look at the problem, but here are a few simple checks you can carry out yourself before booking an appointment.

Watch the video or read our heating and hot water troubleshooting guide.

 

How to check your boiler

If you’re experiencing trouble with the heating, checking the boiler is always a good idea as a starting point.

It sounds obvious, but checking it’s turned on is a good place to start. If you can’t switch it on, this means there’s a problem with the power supply getting to the boiler in the first place. Check the fuse box to make sure it hasn’t tripped - if it has, just flick it back on to power up the boiler.

Once you’ve got the boiler switched on and working, keep an eye out for any error messages on the display. You should be able to check these in your boiler handbook to troubleshoot further.

If that still doesn’t solve the problem, try testing your heating and hot water system’s pressure. This is displayed on a dial, which might be located on a separate cylinder to the boiler. When you locate it, it should read ‘1.5 bar’. If the reading is any lower than this, the system will need to be repressurised.

Repressurising a boiler system is easy - check out our guide on how to adjust your system pressure for our simple to follow instructions.

If you’re still struggling with problems with your heating or hot water, your local Redrow team will be happy to help. We also offer an out of hours service, so we’re always on hand if you need us. attention to hanging art, mirrors and other items on the walls, as they can trap moisture.