Guttering

Leaking

Ensure that your gutters are cleaned regularly to prevent the build up of debris and dirt which, over time, can cause them to leak.

If you have checked this and a leak persists, contact us with photographs so that our qualified plumbers can attend.

Damaged

Ensure that your gutters are cleaned regularly to prevent the build up of debris and dirt as, over time, this can cause damage.

If you have done this and it is not the cause, contact us with photographs so that our qualified plumbers can attend.

Holding water

Ensure that your gutters are cleaned regularly to prevent the build up of debris and dirt as, over time, this can cause them to hold water.

If you have checked this and water is still being held in your gutters, contact us with photographs so that our qualified plumbers can attend.

Fitting

Any concerns over how your gutters have been fitted should have been raised during your Home Preview or at your Courtesy Check.

Missing

Our homes are designed with our home owners in mind and for optimum efficiency.

Guttering is not required in all places but if you feel that any is missing, contact us with details and photographs so that we can check this against the plans for your home.

Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.