Garden
Landscaping
We pride ourselves on our landscaping.
Before we hand over to your Managing Agent, we are responsible for the maintenance and general upkeep of communal areas.
Should you see any issues then please report then to us if we have not handed over to the Managing Agent. If handover has taken place, please report any concerns to your Managing Agent as this is something that they will assist with.
Equipment
When building new homes we look to build communities.
Play areas are an integral part of our development and they are open as soon as it is safe to do so.
Our local team will update all residents when the play area(s) can open and they will usually be handed straight to the Managing Agent to look after.
Structures
When building new homes we look to build communities.
Structures such as benches, notice boards and public art are an integral part of our developments; they will be installed as soon as possible along with the rest of our public open space.
Our local team will update all residents when public space(s) are handed over to the Managing Agent for them to maintain as part of their services.
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.