Stairs & landing
Automatic opening vents
Automatic opening vents are air ventilation systems which automatically open to vent in the case of a fire.
On occasions, Automatic opening vents are left open on new apartment blocks to assist with the drying out process.
Your Managing Agent will know how to open and close the Automatic opening vents so please approach them with any questions. They will ensure that they are regularly maintained and serviced.
Incomplete
Whilst we aim to complete communal areas prior to you moving into your home, on occasions however, additional works are required.
Our local team will notify you of any works taking place and ensure that disruption is minimised.
Damage
Any damage noted will need to be reported to the Managing Agent.
Your Property Manager should carry out regular visits to the development to check communal areas and they will update you on any works in hand.
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.