Heating programmer

Not working

Your heating programmer has a battery back up supply. If the screen is blank, check the batteries and replace accordingly. 

If this does not work then please follow the troubleshooting advice in the user manual. 

Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.