Internal lighting
Not working
If a single light is not working replace the bulb which may remedy the problem.
If multiple bulbs / lights are not working then check the lighting zones are switched to the 'on' position within your consumer unit, which is also known as the fuse box. If you continue to have issues and you have not carried out any alterations to the lighting within your home, then let us know and we will organise for our electricians to attend.
If you have altered the lights in your home, you should contact your appointed electrician/contractor as you will have invalidated the warranty in this area.
Under unit lights not working
Under unit lights, also known as pelmet lighting, are controlled by the same circuit as your main kitchen lighting.
Are the other lights working in the kitchen? If none of the lights turn on, check that the switch labelled 'light' on the consumer unit (fuse box) is in the 'on' position. Also check that it isn't a bulb that needs replacing.
If you continue to have issues then contact us for one of our electricians to attend.
Helpful advice on this topic
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.