Thermostat
Not working
Firstly check your thermostat is switched on. We recommend it being programmed between 17 and 20 degrees to assist with the drying out and settlement process.
If the radiators do not warm up, go to the programmer and make sure the central heating is switched to the 'on' position. If the room temperature is equal to or greater than the temperature the thermostat is set to, the heating will not come on. You may need to increase the temperature on the thermostat in order for the boiler to call for heat.
If you continue to have issues then check your boiler is turned on and refer to the boiler section to check any potential faults.
Helpful advice on this topic
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.