Unit doors & drawers

Damaged

We check all of your kitchen units and drawers prior to you moving in.

Should you notice any damage, this should have been raised during your Home Preview or Courtesy Check.

Due to the porous materials used to make your kitchen, we advise that you do not leave any sitting water on your kitchen surfaces nor on unit drawers and doors.  You must not use any abrasive cleaners and any wet surfaces should always be wiped dry.

If later you need to replace any units due to accidental damage or wear and tear, we can put you in touch with the kitchen supplier to request replacements at your own cost.

Ease and adjust

Over time, your kitchen unit doors and drawers will need adjusting.

This is part of your routine home owner maintenance and can easily be done with a small screwdriver. Please refer to the manufacturer's guidance for details on how to do this.

Handle, hinge & soft closers

We check all of your kitchen handles prior to you moving in.

Should you notice any damage, this should have been raised during your Home Preview or Courtesy Check.

If later you need to replace any handles due to accidental damage or wear and tear, we can put you in touch with the supplier to arrange replacements directly at your own cost.

Over time, the hinges and soft closers may need adjusting. This is part of your home owner maintenance and can easily be done with a small screwdriver. Please refer to the manufacturer's guidance for details on how to do this.

Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.