Balcony

Damaged

Any damage to your balcony including its fixings should have been raised during your Home Preview or Courtesy Check.

Fitting

It is common for balcony fixings to loosen and tarnish as they weather.

This should not affect the security of the balcony, however contact us if you have any concerns.

Back to Homeowner Support

Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.