Holding water

Our driveways are usually finished in tarmac or block paving depending on the design confirmed when you reserved your home.

They will not necessarily be level as they are designed and constructed to minimise the potential for standing water and they may include drainage outlets such as manhole covers and gulleys. Drainage covers should align with adjacent ground surface finish.

If your driveway has standing water 1 hour after rain has stopped, which is deeper than 5mm or exceeds one metre squared, then we arrange to attend on a wet day to inspect.

We ask that you provide any relevant photographs and as much detail are possible as it is likely that we will need to refer to the original plans and design.

This rule does not apply to standing water outside a front door and this is classed as a defect which we will resolve as soon as possible.

Over time, variations in surface levels and finish, including scuffing and pitting, may arise due to settlement, natural ground movement and traffic; these would not be classed as a defect.

Damaged

Any damage to driveways should have been raised during your Home Preview or Courtesy Check.

There may be some minor variations such as scuffing and pitting due to settlement, natural ground movement and foot traffic which are not classed as a defect.

Damage to tarmac driveways can occur when power steering is utilised in stationery cars, particularly in warm weather, we ask homeowners to be mindful of this.

Levels

Driveways are designed with falls to allow for natural drainage.

If water remains on your driveway for more than 1 hour after rain and is deeper than 5mm or larger than one metre squared, we will attend and inspect this. It will help if you provide photographs and details of the area(s) of concern.

This rule does not apply to standing water outside a front door and this is classed as a defect which we will resolve as soon as possible.

Drainage channels

Driveways are designed with falls to allow for natural drainage.

Additional drainage may have been installed either in front of your garage door (if applicable) or where the driveway edge meets the road.

All drainage channels should be clear of dirt and debris on the day of legal completion. After this, you are responsible for cleaning any drainage channels within your boundary as part of your home owner maintenance.