Manholes/Inspection chambers
Raised
Drainage covers in hard standing areas should be in line with the ground level.
Over time it is common for drainage covers in landscaped / turfed areas to become slightly raised as the ground around them naturally sinks and settles. As long as this is not a trip hazard it is not classed as a defect.
In turfed areas we recommend backfilling with soil and re-seeding.
Sunk
Drainage covers in hard standing areas should be in line with the ground level.
If your drainage cover has sunk send details of its location and a photograph so we can have our contractors attend and resolve.
Damaged
Any damage to your manholes / drainage covers should have been raised during your Home Preview or Courtesy Check.
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.