Shed

Doors

Please ensure that your shed is not over-filled which may prevent the door from opening and closely effectively.

Over time the door hinges, handle and locks will need easing and adjusting and this is part of your home owner maintenance. We recommend using a 3 in 1 lubricant on the hinges, handle and locks.

If the door drops or you continue to be unable to open and close it, contact us as soon as possible.

Roof

Shed roofs are usually finished with felt to assist with preventing water penetration. However sheds are not water tight and can get damp.

If you notice a leak or damage to your roof, provide us with more details and photographs as soon as possible. We will then review to ascertain the cause of damage. 

We recommend storing the belongings in your shed somewhere else until the issue is resolved.

Any damage caused by incremental weather will not be covered by our Warranty and we would advise you to contact your home and buildings insurance provider who may be able to assist.

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Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.