Water Butt

Leaking

Water butts collect rainwater and can help save money on your water bills, allowing you to wash your car or windows, or water your garden, without using treated tap water.

If your water butt is leaking, locate the point of the leak and place a small bucket / pot to catch the water to prevent any water logging to the surrounding area. Provide us with more information including photographs so that we can organise for our plumber to attend.

Damaged

Water butts collect rainwater and can help save money on your water bills, allowing you to wash your car or windows, or water your garden, without using treated tap water.

Any damage to your water butt and the adjoining guttering should have been raised during your Home Preview or Courtesy Check.

Not connected

Water butts collect rainwater and can help save money on your water bills, allowing you to wash your car or windows, or water your garden, without using treated tap water.

Your water butt should be connected to your guttering. If it is not connected let us know as soon as possible so we can remedy this.

Something still not right?

We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.

Your warranty

NHBC

One of the many benefits of buying a new home is having peace of mind.

In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.