Underfloor heating
Not working
Your underfloor heating mains is within the consumer unit (fuse box); check this first to ensure the isolation switch is turned to the 'on' position.
Next check that the thermostat controls for the underfloor heating are set; the temperature you choose will need to exceed the current room temperature in order for the underfloor heating to activate. You also need to ensure that you are using the correct thermostat to set that zone.
It is common for underfloor heating to take longer to warm up (compared to conventional central heating systems), as it has to heat the entire floor area at the same time rather than an individual radiator. That is why we advise for the system to continuously run.
It is important to remember that the underfloor heating is there to warm the air and not your feet, some variation in temperature can be felt on the floor.
Helpful advice on this topic
Something still not right?
We hope the supporting guidance resolves your concerns. However, if you believe your issue falls outside of the standards described as set by your warranty provider, you can contact us.
Your warranty
One of the many benefits of buying a new home is having peace of mind.
In addition to a 2 year fixtures and fittings warranty provided by Redrow, you have the added protection of a further 8 years support provided by an insurance backed warranty provider giving you a full 10 years of reassurance in the event a problem should arise.
- NHBC New build 10 year warranty
- Consumer Code
- Premier Guarantee
- LABC
Other warranty providers may be used.