Our dedicated team is here to provide ongoing support, albeit in a new and remote way, as we continue to adapt to the significant impact of Covid-19. As ever, our priority is the wellbeing of our customers, colleagues and partners.
Our Sales Centres and construction sites are all currently closed but we have a core team of colleagues working remotely who are still here to support our customers. To ensure a continuous level of service, our legal & conveyancing teams have arrangements in place to work remotely and this is working well. Customers can help by ensuring all documents are ready and submitted as early as possible.
Unfortunately, site closures will have inevitably affected build schedules, although at this time we cannot confirm the full extent of that delay. For those who’ve moved into their home, and are within their warranty period, our customer service teams are on hand to answer queries.
For any new customer enquiries, telephone appointments can be booked via the relevant development page of Redrow.co.uk. You can also make use of our award-winning 24/7 My Redrow online portal, which enables customers to browse, reserve, and choose options for their new home. Sign-up by clicking here.
Thank you to our customers, colleagues and partners
We have been guiding customers through their home-buying journey for nearly 50 years and we will continue to do so throughout this current crisis. As well as Redrow.co.uk, we’ll be posting any updates on Facebook, Instagram and Twitter.
We wish all our customers, colleagues and wider partners all the best during this difficult period and we remain available to assist wherever we can. Thank you once again for your support and understanding.
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