We’re pleased to announce that three of our site managers have received Pride in the Job Quality Awards this year.
Alvin Woodhouse, Gary Thomas & Steve Damerell have all won NHBC Pride in the Job Quality Awards for their work on our sites at Harwood, Great Oldbury & Potters Lea.
The accolade, established by the National House Building Council (NHBC), celebrates the exceptional contribution site managers make in creating homes of outstanding quality. Pride in the Job, first launched over forty years ago, is the most highly regarded competition in the house-building industry.
Judging for the Awards is rigorous, with the current competition beginning in July 2020 and each site manager assessed across six key areas: consistency, attention to detail, leadership, interpretation of drawings and specifications, technical expertise, and health and safety.
Image: Site Manager Gary Thomas
The winners of the prestigious industry award are selected from a pool of 16,000 site managers across the UK. Site managers from almost every area in which we are based have been recognised as Quality Award winners.
Matthew Pratt, Group Chief Executive, commented, “The last year has been challenging for everyone. It’s a testament to the fantastic work and commitment from our team that our site managers have picked up so many awards, and especially when considered proportionately against the number of homes we have built this year.
“I am extremely proud of all of them for upholding the high-quality standards that Redrow is renowned for during this time and I wish them the very best of luck for the next round in the autumn.”
The number of high achievers here can be attributed to our commitment to learning and development. Last year, our employees completed 5,925 training days from a combination of e-learning and face to face training delivered at our training centres in Tamworth and Daresbury and training suite at our Head Office.
Image: Project Site Manager Steve Damerell
Since the start of the pandemic, we have also been working in collaboration with the Institute of Customer Service to share best practice examples of customer care and quality delivery during lockdown with its members. For us, this has included carrying out Hard Hat tours virtually via WhatsApp, FaceTime or Zoom, and adapting home preview tours. Over the past year, we’ve consistently been rated as ‘excellent’ on Trustpilot and once again achieved the Five Star Customer Satisfaction award from the Home Builders’ Federation (HBF).
The Quality Award winners will go on to compete for Seal of Excellence and Regional Awards in the autumn, with the national, Supreme Award winners unveiled in January 2022.
